Based on public reviews and response behavior.
200 reviews over 115 days (about 53 per month). Busiest month: 30% of reviews. Languages: en 99%, es 1%, tl 1%.
Home & Living average: score 67.5, rating 4.45 stars, reply rate 45.0%, over 5,957 ranked companies · benchmark 17 Oct 2026
Score
59.9
Industry average 67.5
7.6 below average
Rating
4.81
Industry average 4.45
0.36 above average
Reply rate
—
Industry average 45.0%
not measured
Among ranked Home & Living companies
Only companies with enough recent, scoreable reviews are ranked.
89% of reviews positive, 10% negative
Covering September 2026 — 59 reviews, not the company's full review history.
Takeaway: Positive sentiment accounts for 83% of reviews in this period, with 15% negative and 2% neutral.
Based on 4 months of reviews, too short to read a trend
Share of theme mentions
Themes extracted from 200 analysed reviews.
No weakness themes identified yet
Prioritized by observed gaps vs competitors
Rule-based cards compare this company against the 5,957 ranked companies in Home & Living (benchmark 17 Oct 2026).
A card that is absent means no signal qualified, not that nothing is wrong.
The company replies to 0% of reviews against an industry average of 45%. Unanswered negative reviews are the most visible gap on the profile; a short public reply within days closes it.
"Customer Support" is the strongest recurring theme in the reviews: 151 mentions with a sentiment score of 89.00/100. It is the claim customers already make for the company; use their wording in acquisition and onboarding.
Included in the full report
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