Customereye

Floor Land

Home & Livingfloor-land.co.uk

Review data last updated .

Based on public reviews and response behavior.

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100 reviews over 1,058 days (about 2.9 per month). Busiest month: 9% of reviews. Languages: en 100%.

Overall Score

82/100
+30.4 vs. last month4.71 ★ average rating · 100 reviews
82/100 from 100 reviews over 15 months, moderate confidence.

Home & Living average: score 66.3, rating 4.45 stars, reply rate 47.4%, over 3,821 ranked companies · benchmark 8 Oct 2026

Score

82.2

Industry average 66.3

15.9 above average

Rating

4.71

Industry average 4.45

0.26 above average

Reply rate

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Industry average 47.4%

not measured

Competitive Performance Rank

Among ranked Home & Living companies

#510of 3821 ranked in Home & Living
Top 13% · Top Tierup 276 from last month
#1 (best)#3821 (worst)
#508Peer
#509Peer
#510This company
#511Peer
#512Peer

Only companies with enough recent, scoreable reviews are ranked.

Overall Customer Sentiment

Category Leader

79% of reviews positive, 21% negative

79%
positive
  • Positive79%
  • Neutral0%
  • Negative21%

Sentiment Balance

Covering April 2024 — 8 reviews, not the company's full review history.

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positive
  • Positive—
  • Neutral—
  • Negative—

Takeaway: Positive sentiment accounts for 88% of reviews in this period, with 13% negative and 0% neutral.

Sentiment Trend Over Time

Reviews (Count)
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Theme Distribution

Share of theme mentions

Delivery Shipping
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Customer Support
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Product Quality
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Value For Money
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How this analysis was produced

The figures on this page are calculated from a balanced sample of this company's reviews, spread across the period they were written rather than taken only from the most recent. The analysis identifies patterns across many reviews at once and is not intended as a judgement on any individual one. For a complete analysis covering all available feedback, using AI rather than automated rules, .

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