Customereye

Flood Emergency Services

Home Servicesfloodemergencyservices.com.au

Review data last updated .

Based on public reviews and response behavior.

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79 reviews over 612 days (about 3.9 per month). Busiest month: 19% of reviews. Languages: en 100%.

Overall Score

53/100
−11.5 vs. last month4.38 ★ average rating · 79 reviews
53/100 from 79 reviews over 9 months, limited confidence.

Home Services average: score 71.4, rating 4.67 stars, reply rate 44.7%, over 2,040 ranked companies · benchmark 23 Oct 2026

Score

52.7

Industry average 71.4

18.7 below average

Rating

4.38

Industry average 4.67

0.29 below average

Reply rate

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Industry average 44.7%

not measured

Competitive Performance Rank

Among ranked Home Services companies

#1905of 2040 ranked in Home Services
Top 93% · Bottom Tierdown 116 from last month
#1 (best)#2040 (worst)
#1903Peer
#1904Peer
#1905This company
#1906Peer
#1907Peer

Only companies with enough recent, scoreable reviews are ranked.

Overall Customer Sentiment

Below Average

82% of reviews positive, 17% negative

82%
positive
  • Positive82%
  • Neutral1%
  • Negative17%

Sentiment Balance

Covering September 2026 — 11 reviews, not the company's full review history.

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positive
  • Positive—
  • Neutral—
  • Negative—

Takeaway: Positive sentiment accounts for 82% of reviews in this period, with 18% negative and 0% neutral.

Sentiment Trend Over Time

Reviews (Count)
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Theme Distribution

Share of theme mentions

Customer Support
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Response Speed
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Loyalty
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Value For Money
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How this analysis was produced

The figures on this page come from the most recent reviews this company received, up to a per-company limit, so the period they cover depends on how quickly this company receives reviews: a busy company's sample may span only a few weeks, a quieter company's may span years. The window actually covered is stated above with the score. The analysis identifies patterns across many reviews at once and is not intended as a judgement on any individual one. For a complete analysis covering all available feedback, using AI rather than automated rules, .

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