Based on public reviews and response behavior.
114 reviews over 4 days (about 868 per month). Busiest month: 74% of reviews — one month dominates this sample. Languages: en 93%, fr 7%.
Home Services average: score 71.4, rating 4.67 stars, reply rate 44.7%, over 2,040 ranked companies · benchmark 23 Oct 2026
Score
52.7
Industry average 71.4
18.7 below average
Rating
4.36
Industry average 4.67
0.31 below average
Reply rate
—
Industry average 44.7%
not measured
Among ranked Home Services companies
Only companies with enough recent, scoreable reviews are ranked.
81% of reviews positive, 18% negative
Covering October 2026 — 30 reviews, not the company's full review history.
Takeaway: Positive sentiment accounts for 87% of reviews in this period, with 13% negative and 0% neutral.
Based on 2 months of reviews, too short to read a trend
Half or more of these reviews arrived in a single month
Share of theme mentions
Themes extracted from 114 analysed reviews.
Prioritized by observed gaps vs competitors
Rule-based cards compare this company against the 2,040 ranked companies in Home Services (benchmark 23 Oct 2026).
A card that is absent means no signal qualified, not that nothing is wrong.
Customer sentiment around communication scores -0.129 — below neutral. This is the weakest performing topic area and the highest-impact area for improvement.
An overall score of 52.7 sits in the bottom quarter of about 2,100 ranked Home Services companies (25th percentile: 62, median: 73). The weakest topic and the reply rate are the two levers that move this score fastest.
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