Customereye

Fliki

Software & Web Services • United Statesfliki.ai

Review data last updated .

Based on public reviews and response behavior.

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819 reviews.

Overall Score

51/100
−50.0 vs. last month4.27 ★ average rating · 819 reviews
51/100 from 819 reviews, high confidence.

Software & Web Services average: score 61.8, rating 4.15 stars, reply rate 34.4%, over 3,146 ranked companies · benchmark 23 Oct 2026

Score

51.0

Industry average 61.8

10.8 below average

Rating

4.27

Industry average 4.15

0.12 above average

Reply rate

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Industry average 34.4%

not measured

Competitive Performance Rank

Among ranked Software & Web Services companies

#2459of 3146 ranked in Software & Web Services
Top 78% · Bottom Tierdown 650 from last month
#1 (best)#3146 (worst)
#2457Peer
#2458Peer
#2459This company
#2460Peer
#2461Peer

Only companies with enough recent, scoreable reviews are ranked.

Overall Customer Sentiment

Below Average

80% of reviews positive, 19% negative

80%
positive
  • Positive80%
  • Neutral2%
  • Negative19%

Sentiment Balance

Covering August 2026 — 3 reviews, not the company's full review history.

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positive
  • Positive—
  • Neutral—
  • Negative—

Takeaway: Positive sentiment accounts for 33% of reviews in this period, with 67% negative and 0% neutral.

Sentiment Trend Over Time

Reviews (Count)
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Theme Distribution

Share of theme mentions

Product Quality
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Onboarding
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Customer Support
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Pricing
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How this analysis was produced

The figures on this page come from the most recent reviews this company received, up to a per-company limit, so the period they cover depends on how quickly this company receives reviews: a busy company's sample may span only a few weeks, a quieter company's may span years. The window actually covered is stated above with the score. The analysis identifies patterns across many reviews at once and is not intended as a judgement on any individual one. For a complete analysis covering all available feedback, using AI rather than automated rules, .

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