Fliki

Software & Web Services • United Statesfliki.ai

Review data last updated August 16, 2026.

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Based on public reviews and response behavior.

Overall Score

51/100

−50.0 vs. last month4.27 ★ average rating · 819 reviews

Competitive Performance Rank

Among fully-analyzed Software & Web Services companies

#196of 363

Top 54% · Mid Pack

#1 (best)#363 (worst)

#194Peer

#195Peer

#196This company

#197Peer

#198Peer

Overall Customer Sentiment

Mid Pack

80% of reviews positive, 19% negative

80%

positive

Positive80%
Neutral2%
Negative19%

Sentiment Balance

Covering August 2026 — 3 reviews, not the company's full review history.

Positive sentiment

Neutral sentiment

Negative sentiment

—

positive

Positive—
Neutral—
Negative—

Takeaway: Positive sentiment accounts for 33% of reviews in this period, with 67% negative and 0% neutral.

Sentiment Trend Over Time

Reviews (Count)

Showing 819 reviews across the months with enough data to chart reliably (min 3/month), most recent: August 2026.

Sentiment has been declining over the period shown.

Theme Distribution

Share of theme mentions

Product Quality

29.1%

Onboarding

21.9%

Customer Support

11.0%

Response Speed

10.5%

Loyalty

9.0%

Most feedback concerns Product Quality.

The most common complaint theme is Pricing, making up 5.6% of all theme mentions.

Churn Signal Score

Rule-based: negative-review share, churn-intent phrases, and sentiment movement over time.

MEDIUM42/100

42/100

signal score

•Built from a negative-review share of 18.6% across this company's analyzed reviews.
•4 reviews contain phrases that signal intent to leave, such as cancelling or switching provider.
•Recent reviews are more negative than earlier ones, which pushes the signal up.

Reviewer Breakdown

Star split and recent-versus-earlier sentiment.

4.3avg rating

5★

71.9%

4★

10.6%

3★

3.1%

2★

1.8%

1★

12.6%

Based on 819 analyzed reviews. Sentiment is slipping: 54.5% of reviews in the last three months were positive, compared with 79.2% in the three months before that.

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