Fixr

Home & Living • United Statesfixr.com

Review data last updated August 10, 2026.

Request Custom AnalysisSign up free to see everything

Based on public reviews and response behavior.

Overall Score

57/100

+16.7 vs. last month4.31 ★ average rating · 600 reviews

Competitive Performance Rank

Among fully-analyzed Home & Living companies

#244of 675

Top 36% · Upper Half

#1 (best)#675 (worst)

#242Peer

#243Peer

#244This company

#245Peer

#246Peer

Overall Customer Sentiment

Above Average

60% of reviews positive, 38% negative

60%

positive

Positive60%
Neutral3%
Negative38%

Sentiment Balance

Covering November 2024 — 4 reviews, not the company's full review history.

Positive sentiment

Neutral sentiment

Negative sentiment

—

positive

Positive—
Neutral—
Negative—

Takeaway: Positive sentiment accounts for 50% of reviews in this period, with 50% negative and 0% neutral.

Sentiment Trend Over Time

Reviews (Count)

Showing 591 reviews across the months with enough data to chart reliably (min 3/month), most recent: November 2024.

Sentiment has been improving over the period shown.

Theme Distribution

Share of theme mentions

Onboarding

23.3%

Customer Support

18.0%

Response Speed

15.3%

Pricing

13.2%

Communication

9.2%

Most feedback concerns Onboarding.

The most common complaint theme is Delivery Shipping, making up 4.0% of all theme mentions.

Churn Signal Score

Rule-based: negative-review share, churn-intent phrases, and sentiment movement over time.

MEDIUM48/100

48/100

signal score

•Built from a negative-review share of 58.3% across this company's analyzed reviews.
•Recent reviews are less negative than earlier ones, which pulls the signal down.

Reviewer Breakdown

Star split and recent-versus-earlier sentiment.

4.3avg rating

5★

58.2%

4★

23.5%

3★

12.5%

2★

3.2%

1★

2.7%

Based on 600 analyzed reviews. Sentiment is improving: 87.5% of reviews in the last three months were positive, compared with 77.8% in the three months before that.

Unlock full insights