Based on public reviews and response behavior.
54 reviews over 947 days (about 1.7 per month). Busiest month: 44% of reviews. Languages: en 76%, de 15%, es 6%.
Gaming & Esports average: score 57.8, rating 4.00 stars, reply rate 26.4%, over 1,210 ranked companies · benchmark 21 Oct 2026
Score
60.4
Industry average 57.8
2.6 above average
Rating
3.15
Industry average 4.00
0.85 below average
Reply rate
—
Industry average 26.4%
not measured
Among ranked Gaming & Esports companies
Only companies with enough recent, scoreable reviews are ranked.
59% of reviews positive, 40% negative
Covering January 2025 — 3 reviews, not the company's full review history.
Takeaway: Positive sentiment accounts for 0% of reviews in this period, with 67% negative and 33% neutral.
Share of theme mentions
Themes extracted from 54 analysed reviews.
Prioritized by observed gaps vs competitors
Rule-based cards compare this company against the 1,210 ranked companies in Gaming & Esports (benchmark 21 Oct 2026).
A card that is absent means no signal qualified, not that nothing is wrong.
Customer sentiment around communication scores -0.212 — below neutral. This is the weakest performing topic area and the highest-impact area for improvement.
An average rating of 3.15 stars is 0.9 below the Gaming & Esports average of 4.0. The fastest route is the weakest topic below: it is where the one- and two-star reviews cluster.
Included in the full report
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