Customereye

Fiveable

Schools & Academic Educationfiveable.me

Review data last updated .

Based on public reviews and response behavior.

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94 reviews over 2,006 days (about 1.4 per month). Busiest month: 66% of reviews — one month dominates this sample. Languages: en 100%.

Overall Score

54/100
−14.7 vs. last month4.44 ★ average rating · 94 reviews
54/100 from 94 reviews over 4 months, limited confidence. one month holds 66% of the reviews.

Schools & Academic Education average: score 69.2, rating 4.51 stars, reply rate 38.0%, over 1,546 ranked companies · benchmark 22 Oct 2026

Score

53.5

Industry average 69.2

15.7 below average

Rating

4.44

Industry average 4.51

0.07 below average

Reply rate

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Industry average 38.0%

not measured

Competitive Performance Rank

Among ranked Schools & Academic Education companies

#1375of 1546 ranked in Schools & Academic Education
Top 89% · Bottom Tierdown 41 from last month
#1 (best)#1546 (worst)
#1373Peer
#1374Peer
#1375This company
#1376Peer
#1377Peer

Only companies with enough recent, scoreable reviews are ranked.

Overall Customer Sentiment

Below Average

79% of reviews positive, 19% negative

79%
positive
  • Positive79%
  • Neutral2%
  • Negative19%

Sentiment Balance

Covering November 2025 — 5 reviews, not the company's full review history.

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positive
  • Positive—
  • Neutral—
  • Negative—

Takeaway: Positive sentiment accounts for 60% of reviews in this period, with 20% negative and 20% neutral.

Sentiment Trend Over Time

Reviews (Count)
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Half or more of these reviews arrived in a single month

Theme Distribution

Share of theme mentions

Customer Support
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Product Quality
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Loyalty
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Problem Resolution
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How this analysis was produced

The figures on this page come from the most recent reviews this company received, up to a per-company limit, so the period they cover depends on how quickly this company receives reviews: a busy company's sample may span only a few weeks, a quieter company's may span years. The window actually covered is stated above with the score. The analysis identifies patterns across many reviews at once and is not intended as a judgement on any individual one. For a complete analysis covering all available feedback, using AI rather than automated rules, .

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