Based on public reviews and response behavior.
114 reviews over 1,113 days (about 3.1 per month). Busiest month: 42% of reviews. Languages: en 98%, af 1%, unknown 1%.
Flight & Hotel Booking average: score 69.7, rating 4.44 stars, reply rate 46.4%, over 1,292 ranked companies · benchmark 30 Oct 2026
Score
71.7
Industry average 69.7
2.0 above average
Rating
4.56
Industry average 4.44
0.12 above average
Reply rate
—
Industry average 46.4%
not measured
Among ranked Flight & Hotel Booking companies
Only companies with enough recent, scoreable reviews are ranked.
89% of reviews positive, 12% negative
Covering August 2026 — 45 reviews, not the company's full review history.
Takeaway: Positive sentiment accounts for 98% of reviews in this period, with 2% negative and 0% neutral.
Share of theme mentions
Themes from the 114 most recent reviews.
No weakness themes identified yet
Prioritized by observed gaps vs competitors
Rule-based cards compare this company against the 1,292 ranked companies in Flight & Hotel Booking (benchmark 30 Oct 2026).
A card that is absent means no signal qualified, not that nothing is wrong.
Sentiment has been declining (trajectory: -0.126). Review the worst months in the trend data to identify specific operational or product issues.
The company replies to 0% of reviews against an industry average of 46%. Unanswered negative reviews are the most visible gap on the profile; a short public reply within days closes it.
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