Based on public reviews and response behavior.
100 reviews over 2,516 days (about 1.2 per month). Busiest month: 9% of reviews. Languages: en 100%.
Lending & Consumer Finance average: score 69.4, rating 4.54 stars, reply rate 48.3%, over 1,872 ranked companies · benchmark 30 Oct 2026
Score
63.4
Industry average 69.4
6.0 below average
Rating
4.43
Industry average 4.54
0.11 below average
Reply rate
—
Industry average 48.3%
not measured
Among ranked Lending & Consumer Finance companies
Only companies with enough recent, scoreable reviews are ranked.
81% of reviews positive, 18% negative
Covering March 2023 — 4 reviews, not the company's full review history.
Takeaway: Positive sentiment accounts for 50% of reviews in this period, with 25% negative and 25% neutral.
Share of theme mentions
Themes from the 100 most recent reviews.
Prioritized by observed gaps vs competitors
Rule-based cards compare this company against the 1,872 ranked companies in Lending & Consumer Finance (benchmark 30 Oct 2026).
A card that is absent means no signal qualified, not that nothing is wrong.
The company replies to 7% of reviews against an industry average of 48%. Unanswered negative reviews are the most visible gap on the profile; a short public reply within days closes it.
"Customer Support" is the strongest recurring theme in the reviews: 67 mentions with a sentiment score of 85.30/100. It is the claim customers already make for the company; use their wording in acquisition and onboarding.
