Customereye

Ferguson TV

Tech & Electronicsfergusontv.com

Review data last updated .

Based on public reviews and response behavior.

Tip: Tap or click the ⓘ icons to learn how to read each section. Expand cards for evidence.

100 reviews over 1,493 days (about 2 per month). Busiest month: 59% of reviews — one month dominates this sample. Languages: en 100%.

Overall Score

68/100
4.09 ★ average rating · 100 reviews
68/100 from 100 reviews over 6 months, moderate confidence. one month holds 59% of the reviews.

Tech & Electronics average: score 60.0, rating 4.24 stars, reply rate 29.4%, over 796 ranked companies · benchmark 7 Oct 2026

Score

68.0

Industry average 60.0

8.0 above average

Rating

4.09

Industry average 4.24

0.15 below average

Reply rate

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Industry average 29.4%

not measured

Competitive Performance Rank

Among ranked Tech & Electronics companies

#252of 796 ranked in Tech & Electronics
Top 32% · Upper Half
#1 (best)#796 (worst)
#250Peer
#251Peer
#252This company
#253Peer
#254Peer

Only companies with enough recent, scoreable reviews are ranked.

Overall Customer Sentiment

Above Average

78% of reviews positive, 22% negative

78%
positive
  • Positive78%
  • Neutral0%
  • Negative22%

Sentiment Balance

Covering March 2023 — 3 reviews, not the company's full review history.

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positive
  • Positive—
  • Neutral—
  • Negative—

Takeaway: Positive sentiment accounts for 0% of reviews in this period, with 100% negative and 0% neutral.

Sentiment Trend Over Time

Reviews (Count)
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Half or more of these reviews arrived in a single month

Theme Distribution

Share of theme mentions

Customer Support
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Product Quality
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Delivery Shipping
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Loyalty
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Communication
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How this analysis was produced

The figures on this page are calculated from a balanced sample of this company's reviews, spread across the period they were written rather than taken only from the most recent. The analysis identifies patterns across many reviews at once and is not intended as a judgement on any individual one. For a complete analysis covering all available feedback, using AI rather than automated rules, .

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