Based on public reviews and response behavior.
198 reviews over 15 days (about 402 per month). Busiest month: 99% of reviews — one month dominates this sample. Languages: es 88%, en 10%, ca 1%.
Pharmacy & Online Medicine average: score 60.6, rating 4.28 stars, reply rate 37.5%, over 560 ranked companies · benchmark 30 Oct 2026
Score
47.0
Industry average 60.6
13.6 below average
Rating
4.09
Industry average 4.28
0.19 below average
Reply rate
—
Industry average 37.5%
not measured
Among ranked Pharmacy & Online Medicine companies
Only companies with enough recent, scoreable reviews are ranked.
66% of reviews positive, 34% negative
Covering October 2026 — 196 reviews, not the company's full review history.
Takeaway: Positive sentiment accounts for 66% of reviews in this period, with 34% negative and 0% neutral.
Based on 1 months of reviews, too short to read a trend
Half or more of these reviews arrived in a single month
Reviews are mostly in Spanish
Share of theme mentions
Themes from the 198 most recent reviews.
Prioritized by observed gaps vs competitors
Rule-based cards compare this company against the 560 ranked companies in Pharmacy & Online Medicine (benchmark 30 Oct 2026).
A card that is absent means no signal qualified, not that nothing is wrong.
Customer sentiment around communication scores -0.324 — below neutral. This is the weakest performing topic area and the highest-impact area for improvement.
An overall score of 47.0 sits in the bottom quarter of about 550 ranked Pharmacy & Online Medicine companies (25th percentile: 52, median: 62). The weakest topic and the reply rate are the two levers that move this score fastest.
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