Customereye

FanShield

Entertainment & Events • United Statesfanshield.com

Review data last updated .

Based on public reviews and response behavior.

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600 reviews over 677 days (about 27 per month). Busiest month: 39% of reviews.

Overall Score

37/100
+21.0 vs. last month3.58 ★ average rating · 600 reviews
37/100 from 600 reviews over 22 months, high confidence.

Entertainment & Events average: score 60.8, rating 4.11 stars, reply rate 34.8%, over 1,189 ranked companies · benchmark 11 Oct 2026

Score

36.9

Industry average 60.8

23.9 below average

Rating

3.58

Industry average 4.11

0.53 below average

Reply rate

—

Industry average 34.8%

not measured

Competitive Performance Rank

Among ranked Entertainment & Events companies

#1061of 1189 ranked in Entertainment & Events
Top 89% · Bottom Tierup 29 from last month
#1 (best)#1189 (worst)
#1059Peer
#1060Peer
#1061This company
#1062Peer
#1063Peer

Only companies with enough recent, scoreable reviews are ranked.

Overall Customer Sentiment

Below Average

52% of reviews positive, 47% negative

52%
positive
  • Positive52%
  • Neutral2%
  • Negative47%

Sentiment Balance

Covering September 2024 — 13 reviews, not the company's full review history.

—
positive
  • Positive—
  • Neutral—
  • Negative—

Takeaway: Positive sentiment accounts for 62% of reviews in this period, with 39% negative and 0% neutral.

Sentiment Trend Over Time

Reviews (Count)
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Theme Distribution

Share of theme mentions

Onboarding
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Pricing
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Response Speed
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Loyalty
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Customer Support
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How this analysis was produced

The figures on this page are calculated from a balanced sample of this company's reviews, spread across the period they were written rather than taken only from the most recent. The analysis identifies patterns across many reviews at once and is not intended as a judgement on any individual one. For a complete analysis covering all available feedback, using AI rather than automated rules, .

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