Based on public reviews and response behavior.
100 reviews over 3,076 days (about 1 per month). Busiest month: 59% of reviews — one month dominates this sample. Languages: en 100%.
Finance & Insurance average: score 64.0, rating 4.23 stars, reply rate 47.0%, over 2,796 ranked companies · benchmark 30 Oct 2026
Score
79.6
Industry average 64.0
15.6 above average
Rating
4.43
Industry average 4.23
0.20 above average
Reply rate
—
Industry average 47.0%
not measured
Among ranked Finance & Insurance companies
Only companies with enough recent, scoreable reviews are ranked.
80% of reviews positive, 19% negative
Covering April 2021 — 59 reviews, not the company's full review history.
Takeaway: Positive sentiment accounts for 93% of reviews in this period, with 5% negative and 2% neutral.
Half or more of these reviews arrived in a single month
Share of theme mentions
Themes from the 100 most recent reviews.
Prioritized by observed gaps vs competitors
Rule-based cards compare this company against the 2,796 ranked companies in Finance & Insurance (benchmark 30 Oct 2026).
A card that is absent means no signal qualified, not that nothing is wrong.
An overall score of 79.6 places the company in the top quarter of about 2,800 ranked Finance & Insurance companies (75th percentile: 74). Keep the drivers behind it visible in customer communication and watch the weakest topic so the position holds.
The company replies to 63% of reviews against an industry average of 47%. Public replies are read by prospects as well as reviewers; keep the cadence, and answer negative reviews first.
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