Based on public reviews and response behavior.
600 reviews over 37 days (about 494 per month). Busiest month: 90% of reviews — one month dominates this sample.
Food & Beverage average: score 61.9, rating 4.26 stars, reply rate 33.5%, over 2,531 ranked companies · benchmark 11 Oct 2026
Score
60.1
Industry average 61.9
1.8 below average
Rating
4.95
Industry average 4.26
0.69 above average
Reply rate
—
Industry average 33.5%
not measured
Among ranked Food & Beverage companies
Only companies with enough recent, scoreable reviews are ranked.
95% of reviews positive, 4% negative
Covering December 2024 — 44 reviews, not the company's full review history.
Takeaway: Positive sentiment accounts for 96% of reviews in this period, with 5% negative and 0% neutral.
Half or more of these reviews arrived in a single month
Share of theme mentions
Themes extracted from 600 analysed reviews.
No weakness themes identified yet
Prioritized by observed gaps vs competitors
Rule-based cards compare this company against the 2,531 ranked companies in Food & Beverage (benchmark 11 Oct 2026).
A card that is absent means no signal qualified, not that nothing is wrong.
The company replies to 76% of reviews against an industry average of 33%. Public replies are read by prospects as well as reviewers; keep the cadence, and answer negative reviews first.
"Pricing" is the strongest recurring theme in the reviews: 523 mentions with a sentiment score of 91.75/100. It is the claim customers already make for the company; use their wording in acquisition and onboarding.
Included in the full report
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