Customereye

Stance Europe

Apparel & Fashion • United Kingdomeuro.stance.eu.com

Review data last updated .

Based on public reviews and response behavior.

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100 reviews over 1,070 days (about 2.8 per month). Busiest month: 60% of reviews — one month dominates this sample. Languages: en 70%, fr 19%, nl 4%.

Overall Score

43/100
Short observation window (1070 days)
+28.8 vs. last month3.88 ★ average rating · 100 reviews
43/100 from 100 reviews over 3 months, limited confidence. trend not shown: window under six months. one month holds 60% of the reviews.

Apparel & Fashion average: score 62.7, rating 4.12 stars, reply rate 37.2%, over 2,645 ranked companies · benchmark 1 Nov 2026

Score

42.7

Industry average 62.7

20.0 below average

Rating

3.88

Industry average 4.12

0.24 below average

Reply rate

—

Industry average 37.2%

not measured

Competitive Performance Rank

Among ranked Apparel & Fashion companies

#2359of 2645 ranked in Apparel & Fashion
Top 89% · Bottom Tierup 44 from last month
#1 (best)#2645 (worst)
#2357Peer
#2358Peer
#2359This company
#2360Peer
#2361Peer

Only companies with enough recent, scoreable reviews are ranked.

Overall Customer Sentiment

Below Average

50% of reviews positive, 50% negative

50%
positive
  • Positive50%
  • Neutral0%
  • Negative50%

Sentiment Balance

Covering December 2023 — 3 reviews, not the company's full review history.

—
positive
  • Positive—
  • Neutral—
  • Negative—

Takeaway: Positive sentiment accounts for 67% of reviews in this period, with 33% negative and 0% neutral.

Sentiment Trend Over Time

Reviews (Count)
Hidden

Based on 3 months of reviews, too short to read a trend

Half or more of these reviews arrived in a single month

Theme Distribution

Share of theme mentions

Product Quality
Hidden
Delivery Shipping
Hidden
Response Speed
Hidden
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How this analysis was produced

The figures on this page come from the most recent reviews this company received, up to a per-company limit, so the period they cover depends on how quickly this company receives reviews: a busy company's sample may span only a few weeks, a quieter company's may span years. The window actually covered is stated above with the score. The analysis identifies patterns across many reviews at once and is not intended as a judgement on any individual one. For a complete analysis covering all available feedback, using AI rather than automated rules, .

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