General Retail & Marketplaces • United Stateseu.toucheprive.com
Review data last updated .
Based on public reviews and response behavior.
205 reviews over 2,787 days (about 2.2 per month). Busiest month: 13% of reviews. Languages: en 77%, nl 9%, de 5%.
General Retail & Marketplaces average: score 63.9, rating 4.24 stars, reply rate 36.3%, over 2,543 ranked companies · benchmark 2 Nov 2026
Score
37.8
Industry average 63.9
26.1 below average
Rating
1.54
Industry average 4.24
2.70 below average
Reply rate
—
Industry average 36.3%
not measured
Among ranked General Retail & Marketplaces companies
Only companies with enough recent, scoreable reviews are ranked.
13% of reviews positive, 87% negative
Covering August 2026 — 8 reviews, not the company's full review history.
Takeaway: Positive sentiment accounts for 38% of reviews in this period, with 63% negative and 0% neutral.
Share of theme mentions
Themes from the 205 most recent reviews.
No strength themes identified yet
Prioritized by observed gaps vs competitors
Rule-based cards compare this company against the 2,543 ranked companies in General Retail & Marketplaces (benchmark 2 Nov 2026).
A card that is absent means no signal qualified, not that nothing is wrong.
Customer sentiment around onboarding scores -0.510 — below neutral. This is the weakest performing topic area and the highest-impact area for improvement.
An overall score of 37.8 sits in the bottom quarter of about 2,500 ranked General Retail & Marketplaces companies (25th percentile: 54, median: 64). The weakest topic and the reply rate are the two levers that move this score fastest.
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