Based on public reviews and response behavior.
100 reviews over 2,020 days (about 1.5 per month). Busiest month: 6% of reviews. Languages: en 51%, de 30%, it 9%.
Auto Parts & Accessories average: score 61.5, rating 4.28 stars, reply rate 33.1%, over 1,082 ranked companies · benchmark 1 Nov 2026
Score
21.8
Industry average 61.5
39.7 below average
Rating
1.40
Industry average 4.28
2.88 below average
Reply rate
—
Industry average 33.1%
not measured
Among ranked Auto Parts & Accessories companies
Only companies with enough recent, scoreable reviews are ranked.
20% of reviews positive, 78% negative
Covering August 2024 — 4 reviews, not the company's full review history.
Takeaway: Positive sentiment accounts for 0% of reviews in this period, with 100% negative and 0% neutral.
Share of theme mentions
Themes from the 100 most recent reviews.
No strength themes identified yet
Prioritized by observed gaps vs competitors
Rule-based cards compare this company against the 1,082 ranked companies in Auto Parts & Accessories (benchmark 1 Nov 2026).
A card that is absent means no signal qualified, not that nothing is wrong.
Customer sentiment around loyalty scores -0.302 — below neutral. This is the weakest performing topic area and the highest-impact area for improvement.
Sentiment has been declining (trajectory: -0.366). Review the worst months in the trend data to identify specific operational or product issues.
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