ERIK'S Bike - Board - Ski

Automotive & Mobility • Bloomington, MNeriksbikeshop.com

Review data last updated August 10, 2026.

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Based on public reviews and response behavior.

Overall Score

48/100

4.11 ★ average rating · 600 reviews

Competitive Performance Rank

Among fully-analyzed Automotive & Mobility companies

#166of 265

Top 63% · Mid Pack

#1 (best)#265 (worst)

#164Peer

#165Peer

#166This company

#167Peer

#168Peer

Overall Customer Sentiment

Mid Pack

73% of reviews positive, 26% negative

73%

positive

Positive73%
Neutral1%
Negative26%

Sentiment Balance

Covering August 2024 — 3 reviews, not the company's full review history.

Positive sentiment

Neutral sentiment

Negative sentiment

—

positive

Positive—
Neutral—
Negative—

Takeaway: Positive sentiment accounts for 67% of reviews in this period, with 33% negative and 0% neutral.

Sentiment Trend Over Time

Reviews (Count)

Showing 540 reviews across the months with enough data to chart reliably (min 3/month), most recent: August 2024.

Sentiment has been declining over the period shown.

Theme Distribution

Share of theme mentions

Delivery Shipping

21.4%

Product Quality

13.8%

Response Speed

13.5%

Customer Support

12.7%

Loyalty

11.8%

Most feedback concerns Delivery Shipping.

Churn Signal Score

Rule-based: negative-review share, churn-intent phrases, and sentiment movement over time.

MEDIUM34/100

34/100

signal score

•Built from a negative-review share of 25.7% across this company's analyzed reviews.
•4 reviews contain phrases that signal intent to leave, such as cancelling or switching provider.
•The share of negative reviews has held steady over time, so the trend doesn't move the score.

Reviewer Breakdown

Star split and recent-versus-earlier sentiment.

4.1avg rating

5★

69.7%

4★

6.3%

3★

4.2%

2★

4.7%

1★

15.2%

Based on 600 analyzed reviews. Sentiment is holding steady: 0.0% of reviews in the last three months were positive, compared with 0.0% in the three months before that.

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