Erbology

Food & Beverage • United Stateserbology.co

Review data last updated August 10, 2026.

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Based on public reviews and response behavior.

Overall Score

55/100

+4.2 vs. last month4.73 ★ average rating · 600 reviews

Competitive Performance Rank

Among fully-analyzed Food & Beverage companies

#277of 551

Top 50% · Mid Pack

#1 (best)#551 (worst)

#275Peer

#276Peer

#277This company

#278Peer

#279Peer

Overall Customer Sentiment

Mid Pack

85% of reviews positive, 14% negative

85%

positive

Positive85%
Neutral2%
Negative14%

Sentiment Balance

Covering November 2024 — 24 reviews, not the company's full review history.

Positive sentiment

Neutral sentiment

Negative sentiment

—

positive

Positive—
Neutral—
Negative—

Takeaway: Positive sentiment accounts for 92% of reviews in this period, with 8% negative and 0% neutral.

Sentiment Trend Over Time

Reviews (Count)

Showing 598 reviews across the months with enough data to chart reliably (min 3/month), most recent: November 2024.

Sentiment has been holding steady over the period shown.

Theme Distribution

Share of theme mentions

Product Quality

25.7%

Delivery Shipping

22.2%

Customer Support

13.2%

Response Speed

11.9%

Loyalty

10.7%

Most feedback concerns Product Quality.

Churn Signal Score

Rule-based: negative-review share, churn-intent phrases, and sentiment movement over time.

LOW17/100

17/100

signal score

•Built from a negative-review share of 25.3% across this company's analyzed reviews.
•1 review contain phrases that signal intent to leave, such as cancelling or switching provider.
•Recent reviews are less negative than earlier ones, which pulls the signal down.

Reviewer Breakdown

Star split and recent-versus-earlier sentiment.

4.7avg rating

5★

88.3%

4★

5.3%

3★

1.2%

2★

1.2%

1★

4.0%

Based on 600 analyzed reviews. Sentiment is improving: 98.2% of reviews in the last three months were positive, compared with 87.5% in the three months before that.

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