Customereye

Epos Now

Professional Services • United Kingdomeposnow.com

Review data last updated .

Based on public reviews and response behavior.

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303 reviews over 4,248 days (about 2.2 per month). Busiest month: 48% of reviews. Languages: en 92%, unknown 5%, es 3%.

Overall Score

77/100
+0.7 vs. last month4.16 ★ average rating · 303 reviews
77/100 from 303 reviews over 10 months, high confidence.

Professional Services average: score 66.2, rating 4.38 stars, reply rate 42.8%, over 1,436 ranked companies · benchmark 23 Oct 2026

Score

77.4

Industry average 66.2

11.2 above average

Rating

4.16

Industry average 4.38

0.22 below average

Reply rate

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Industry average 42.8%

not measured

Competitive Performance Rank

Among ranked Professional Services companies

#307of 1436 ranked in Professional Services
Top 21% · Top Tierup 97 from last month
#1 (best)#1436 (worst)
#305Peer
#306Peer
#307This company
#308Peer
#309Peer

Only companies with enough recent, scoreable reviews are ranked.

Overall Customer Sentiment

Category Leader

75% of reviews positive, 24% negative

75%
positive
  • Positive75%
  • Neutral2%
  • Negative24%

Sentiment Balance

Covering September 2026 — 55 reviews, not the company's full review history.

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positive
  • Positive—
  • Neutral—
  • Negative—

Takeaway: Positive sentiment accounts for 80% of reviews in this period, with 18% negative and 2% neutral.

Sentiment Trend Over Time

Reviews (Count)
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Theme Distribution

Share of theme mentions

Customer Support
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Problem Resolution
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Product Quality
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Loyalty
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Communication
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How this analysis was produced

The figures on this page come from the most recent reviews this company received, up to a per-company limit, so the period they cover depends on how quickly this company receives reviews: a busy company's sample may span only a few weeks, a quieter company's may span years. The window actually covered is stated above with the score. The analysis identifies patterns across many reviews at once and is not intended as a judgement on any individual one. For a complete analysis covering all available feedback, using AI rather than automated rules, .

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