Customereye

EPOS Direct

Tech & Electronics • United Kingdomeposdirect.co.uk

Review data last updated .

Based on public reviews and response behavior.

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110 reviews over 401 days (about 8.3 per month). Busiest month: 25% of reviews. Languages: en 100%.

Overall Score

68/100
+33.3 vs. last month4.55 ★ average rating · 110 reviews
68/100 from 110 reviews over 11 months, moderate confidence.

Tech & Electronics average: score 61.1, rating 4.25 stars, reply rate 29.4%, over 821 ranked companies · benchmark 30 Oct 2026

Score

67.6

Industry average 61.1

6.4 above average

Rating

4.55

Industry average 4.25

0.30 above average

Reply rate

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Industry average 29.4%

not measured

Competitive Performance Rank

Among ranked Tech & Electronics companies

#293of 821 ranked in Tech & Electronics
Top 36% · Upper Halfup 293 from last month
#1 (best)#821 (worst)
#291Peer
#292Peer
#293This company
#294Peer
#295Peer

Only companies with enough recent, scoreable reviews are ranked.

Overall Customer Sentiment

Above Average

81% of reviews positive, 16% negative

81%
positive
  • Positive81%
  • Neutral4%
  • Negative16%

Sentiment Balance

Covering September 2026 — 3 reviews, not the company's full review history.

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positive
  • Positive—
  • Neutral—
  • Negative—

Takeaway: Positive sentiment accounts for 100% of reviews in this period, with 0% negative and 0% neutral.

Sentiment Trend Over Time

Reviews (Count)
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Theme Distribution

Share of theme mentions

Customer Support
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Loyalty
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Problem Resolution
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Communication
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Pricing
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How this analysis was produced

The figures on this page come from the most recent reviews this company received, up to a per-company limit, so the period they cover depends on how quickly this company receives reviews: a busy company's sample may span only a few weeks, a quieter company's may span years. The window actually covered is stated above with the score. The analysis identifies patterns across many reviews at once and is not intended as a judgement on any individual one. For a complete analysis covering all available feedback, using AI rather than automated rules, .

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