Based on public reviews and response behavior.
1,517 reviews over 4,570 days (about 10 per month). Busiest month: 10% of reviews. Languages: en 96%, fr 2%, nl 1%.
Energy & Utilities average: score 66.1, rating 4.23 stars, reply rate 51.2%, over 504 ranked companies · benchmark 30 Oct 2026
Score
38.7
Industry average 66.1
27.4 below average
Rating
2.89
Industry average 4.23
1.34 below average
Reply rate
—
Industry average 51.2%
not measured
Among ranked Energy & Utilities companies
Only companies with enough recent, scoreable reviews are ranked.
44% of reviews positive, 54% negative
Covering August 2026 — 82 reviews, not the company's full review history.
Takeaway: Positive sentiment accounts for 52% of reviews in this period, with 48% negative and 0% neutral.
Share of theme mentions
Themes from the 1,517 most recent reviews.
Prioritized by observed gaps vs competitors
Rule-based cards compare this company against the 504 ranked companies in Energy & Utilities (benchmark 30 Oct 2026).
A card that is absent means no signal qualified, not that nothing is wrong.
Sentiment has been declining (trajectory: -0.301). Review the worst months in the trend data to identify specific operational or product issues.
An overall score of 38.7 sits in the bottom quarter of about 500 ranked Energy & Utilities companies (25th percentile: 55, median: 68). The weakest topic and the reply rate are the two levers that move this score fastest.
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