Customereye

Engage Financial Solutions Ltd

Lending & Consumer Financeengagefinancialsolutions.co.uk

Review data last updated .

Based on public reviews and response behavior.

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52 reviews over 1,283 days (about 1.2 per month). Busiest month: 14% of reviews. Languages: en 100%.

Overall Score

60/100
−33.3 vs. last month4.92 ★ average rating · 52 reviews
60/100 from 52 reviews over 4 months, limited confidence.

Lending & Consumer Finance average: score 69.4, rating 4.55 stars, reply rate 45.3%, over 2,380 ranked companies · benchmark 24 Oct 2026

Score

60.2

Industry average 69.4

9.2 below average

Rating

4.92

Industry average 4.55

0.37 above average

Reply rate

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Industry average 45.3%

not measured

Competitive Performance Rank

Among ranked Lending & Consumer Finance companies

#1775of 2380 ranked in Lending & Consumer Finance
Top 75% · Mid Packdown 256 from last month
#1 (best)#2380 (worst)
#1773Peer
#1774Peer
#1775This company
#1776Peer
#1777Peer

Only companies with enough recent, scoreable reviews are ranked.

Overall Customer Sentiment

Mid Pack

94% of reviews positive, 6% negative

94%
positive
  • Positive94%
  • Neutral0%
  • Negative6%

Sentiment Balance

Covering September 2024 — 3 reviews, not the company's full review history.

—
positive
  • Positive—
  • Neutral—
  • Negative—

Takeaway: Positive sentiment accounts for 67% of reviews in this period, with 33% negative and 0% neutral.

Sentiment Trend Over Time

Reviews (Count)
HiddenHidden

Theme Distribution

Share of theme mentions

Loyalty
Hidden
Customer Support
Hidden
Onboarding
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How this analysis was produced

The figures on this page come from the most recent reviews this company received, up to a per-company limit, so the period they cover depends on how quickly this company receives reviews: a busy company's sample may span only a few weeks, a quieter company's may span years. The window actually covered is stated above with the score. The analysis identifies patterns across many reviews at once and is not intended as a judgement on any individual one. For a complete analysis covering all available feedback, using AI rather than automated rules, .

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