Customereye

Electricity Monster

Energy & Utilitieselectricitymonster.com.au

Review data last updated .

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Based on public reviews and response behavior.

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100 reviews over 250 days (about 12 per month). Busiest month: 79% of reviews — one month dominates this sample. Languages: en 96%, unknown 4%.

Overall Score

73/100
Short observation window (250 days)
−10.1 vs. last month4.82 ★ average rating · 100 reviews

Competitive Performance Rank

Among fully-analyzed Energy & Utilities companies

#189of 643
Top 29% · Upper Half
#1 (best)#643 (worst)
#187Peer
#188Peer
#189This company
#190Peer
#191Peer

63 companies not ranked: no reviews in the last 12 months or too few reviews we can score

Overall Customer Sentiment

Above Average

90% of reviews positive, 10% negative

90%
positive
  • Positive90%
  • Neutral0%
  • Negative10%

Sentiment Balance

Covering November 2025 — 79 reviews, not the company's full review history.

—
positive
  • Positive—
  • Neutral—
  • Negative—

Takeaway: Positive sentiment accounts for 90% of reviews in this period, with 10% negative and 0% neutral.

Sentiment Trend Over Time

Reviews (Count)
Hidden

Theme Distribution

Share of theme mentions

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