Ekirana

Food & Beverage • Netherlandsekirana.nl

Review data last updated August 10, 2026.

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Based on public reviews and response behavior.

Overall Score

53/100

4.71 ★ average rating · 600 reviews

Competitive Performance Rank

Among fully-analyzed Food & Beverage companies

#324of 551

Top 59% · Mid Pack

#1 (best)#551 (worst)

#322Peer

#323Peer

#324This company

#325Peer

#326Peer

Overall Customer Sentiment

Mid Pack

84% of reviews positive, 15% negative

84%

positive

Positive84%
Neutral1%
Negative15%

Sentiment Balance

Covering October 2024 — 11 reviews, not the company's full review history.

Positive sentiment

Neutral sentiment

Negative sentiment

—

positive

Positive—
Neutral—
Negative—

Takeaway: Positive sentiment accounts for 46% of reviews in this period, with 55% negative and 0% neutral.

Sentiment Trend Over Time

Reviews (Count)

Showing 577 reviews across the months with enough data to chart reliably (min 3/month), most recent: October 2024.

Sentiment has been holding steady over the period shown.

Theme Distribution

Share of theme mentions

Delivery Shipping

24.8%

Product Quality

20.1%

Customer Support

17.0%

Response Speed

13.3%

Loyalty

10.7%

Most feedback concerns Delivery Shipping.

Churn Signal Score

Rule-based: negative-review share, churn-intent phrases, and sentiment movement over time.

MEDIUM49/100

49/100

signal score

•Built from a negative-review share of 31.7% across this company's analyzed reviews.
•1 review contain phrases that signal intent to leave, such as cancelling or switching provider.
•Recent reviews are more negative than earlier ones, which pushes the signal up.

Reviewer Breakdown

Star split and recent-versus-earlier sentiment.

4.7avg rating

5★

82.5%

4★

12.5%

3★

1.8%

2★

0.2%

1★

3.0%

Based on 600 analyzed reviews. Sentiment is slipping: 92.9% of reviews in the last three months were positive, compared with 100.0% in the three months before that.

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