Customereye

EduHubSpot

Professional Certification & Skills • United Stateseduhubspot.com

Review data last updated .

Based on public reviews and response behavior.

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Overall Score

74/100
+7.2 vs. last month4.95 ★ average rating · 600 reviews

Competitive Performance Rank

Among fully-analyzed Professional Certification & Skills companies

#16of 281
Top 6% · Top Tier
#1 (best)#281 (worst)
#14Peer
#15Peer
#16This company
#17Peer
#18Peer

Overall Customer Sentiment

Category Leader

92% of reviews positive, 6% negative

92%
positive
  • Positive92%
  • Neutral2%
  • Negative6%

Sentiment Balance

Covering September 2024 — 30 reviews, not the company's full review history.

positive
  • Positive
  • Neutral
  • Negative

Takeaway: Positive sentiment accounts for 97% of reviews in this period, with 0% negative and 3% neutral.

Sentiment Trend Over Time

Reviews (Count)

Showing 600 reviews across the months with enough data to chart reliably (min 3/month), most recent: September 2024.

Sentiment has been holding steady over the period shown.

Theme Distribution

Share of theme mentions

Customer Support
30.2%
Product Quality
22.9%
Loyalty
15.6%
Onboarding
13.7%
Pricing
4.5%

Most feedback concerns Customer Support.

Churn Signal Score

Rule-based: negative-review share, churn-intent phrases, and sentiment movement over time.

LOW8/100
8/100
signal score
  • Built from a negative-review share of 8.0% across this company's analyzed reviews.
  • The share of negative reviews has held steady over time, so the trend doesn't move the score.

Reviewer Breakdown

Star split and recent-versus-earlier sentiment.

5.0avg rating
5
95.7%
4
4.0%
3
0.2%
2
0.0%
1
0.2%

Based on 600 analyzed reviews. Sentiment is holding steady: 100.0% of reviews in the last three months were positive, compared with 100.0% in the three months before that.

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