Based on public reviews and response behavior.
1,001 reviews over 226 days (about 135 per month). Busiest month: 21% of reviews. Languages: en 90%, unknown 8%, es 1%.
Cosmetics & Fragrance average: score 60.4, rating 4.31 stars, reply rate 37.1%, over 356 ranked companies · benchmark 4 Oct 2026
Score
87.2
Industry average 60.4
26.8 above average
Rating
4.55
Industry average 4.31
0.24 above average
Reply rate
—
Industry average 37.1%
not measured
Among ranked Cosmetics & Fragrance companies
Only companies with enough recent, scoreable reviews are ranked.
81% of reviews positive, 19% negative
Covering July 2026 — 111 reviews, not the company's full review history.
Takeaway: Positive sentiment accounts for 80% of reviews in this period, with 18% negative and 2% neutral.
Share of theme mentions
Themes extracted from 1,001 analysed reviews.
Prioritized by observed gaps vs competitors
Rule-based cards compare this company against the 356 ranked companies in Cosmetics & Fragrance (benchmark 4 Oct 2026).
A card that is absent means no signal qualified, not that nothing is wrong.
Sentiment has been declining (trajectory: -0.130). Review the worst months in the trend data to identify specific operational or product issues.
An overall score of 87.2 places the company in the top quarter of about 350 ranked Cosmetics & Fragrance companies (75th percentile: 70). Keep the drivers behind it visible in customer communication and watch the weakest topic so the position holds.
