Based on public reviews and response behavior.
1,383 reviews over 1,923 days (about 22 per month). Busiest month: 14% of reviews. Languages: en 82%, unknown 12%, fr 3%.
Appliances & Home Electronics average: score 59.2, rating 4.02 stars, reply rate 33.4%, over 1,074 ranked companies · benchmark 23 Oct 2026
Score
58.0
Industry average 59.2
1.2 below average
Rating
4.11
Industry average 4.02
0.09 above average
Reply rate
—
Industry average 33.4%
not measured
Among ranked Appliances & Home Electronics companies
Only companies with enough recent, scoreable reviews are ranked.
72% of reviews positive, 27% negative
Covering August 2026 — 142 reviews, not the company's full review history.
Takeaway: Positive sentiment accounts for 59% of reviews in this period, with 42% negative and 0% neutral.
Share of theme mentions
Themes extracted from 1,383 analysed reviews.
Prioritized by observed gaps vs competitors
Rule-based cards compare this company against the 1,074 ranked companies in Appliances & Home Electronics (benchmark 23 Oct 2026).
A card that is absent means no signal qualified, not that nothing is wrong.
Customer sentiment around value for money scores -0.137 — below neutral. This is the weakest performing topic area and the highest-impact area for improvement.
The company replies to 0% of reviews against an industry average of 33%. Unanswered negative reviews are the most visible gap on the profile; a short public reply within days closes it.
Included in the full report
Unlock the full report — $4.99