Customereye

Surreal

Food & Beverageeatsurreal.co.uk

Review data last updated .

Based on public reviews and response behavior.

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200 reviews over 6 days (about 1015 per month). Busiest month: 100% of reviews — one month dominates this sample. Languages: en 100%.

Overall Score

55/100
Short observation window (6 days)
4.73 ★ average rating · 200 reviews
55/100 from 200 reviews over 1 months, moderate confidence. trend not shown: window under six months. one month holds 100% of the reviews.

Food & Beverage average: score 57.3, rating 4.16 stars, reply rate 30.7%, over 1,044 ranked companies · benchmark 16 Sept 2026

Score54.6vs 57.32.7Rating4.73vs 4.160.57Reply ratevs 30.7%

Competitive Performance Rank

Among ranked Food & Beverage companies

#596of 1044 ranked in Food & Beverage
Top 57% · Mid Pack
#1 (best)#1044 (worst)
#594Peer
#595Peer
#596This company
#597Peer
#598Peer

Only companies with enough recent, scoreable reviews are ranked.

Overall Customer Sentiment

Mid Pack

86% of reviews positive, 13% negative

86%
positive
  • Positive86%
  • Neutral2%
  • Negative13%

Sentiment Balance

Covering September 2026 — 200 reviews, not the company's full review history.

positive
  • Positive
  • Neutral
  • Negative

Takeaway: Positive sentiment accounts for 86% of reviews in this period, with 13% negative and 2% neutral.

Sentiment Trend Over Time

Reviews (Count)
Hidden

Based on 1 months of reviews, too short to read a trend

Half or more of these reviews arrived in a single month

Theme Distribution

Share of theme mentions

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How this analysis was produced

The figures on this page are calculated from a balanced sample of this company's reviews, spread across the period they were written rather than taken only from the most recent. The analysis identifies patterns across many reviews at once and is not intended as a judgement on any individual one. For a complete analysis covering all available feedback, using AI rather than automated rules, .

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