Customereye

Easy Panels

Home & Living • United Kingdomeasypanels.co.uk

Review data last updated .

Based on public reviews and response behavior.

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Overall Score

54/100
+5.1 vs. last month4.75 ★ average rating · 600 reviews

Competitive Performance Rank

Among fully-analyzed Home & Living companies

#332of 675
Top 49% · Upper Half
#1 (best)#675 (worst)
#330Peer
#331Peer
#332This company
#333Peer
#334Peer

Overall Customer Sentiment

Above Average

85% of reviews positive, 14% negative

85%
positive
  • Positive85%
  • Neutral1%
  • Negative14%

Sentiment Balance

Covering November 2024 — 20 reviews, not the company's full review history.

positive
  • Positive
  • Neutral
  • Negative

Takeaway: Positive sentiment accounts for 90% of reviews in this period, with 10% negative and 0% neutral.

Sentiment Trend Over Time

Reviews (Count)

Showing 600 reviews across the months with enough data to chart reliably (min 3/month), most recent: November 2024.

Sentiment has been holding steady over the period shown.

Theme Distribution

Share of theme mentions

Delivery Shipping
21.5%
Product Quality
20.0%
Customer Support
14.4%
Response Speed
10.5%
Onboarding
9.9%

Most feedback concerns Delivery Shipping.

Churn Signal Score

Rule-based: negative-review share, churn-intent phrases, and sentiment movement over time.

MEDIUM27/100
27/100
signal score
  • Built from a negative-review share of 21.3% across this company's analyzed reviews.
  • 3 reviews contain phrases that signal intent to leave, such as cancelling or switching provider.
  • The share of negative reviews has held steady over time, so the trend doesn't move the score.

Reviewer Breakdown

Star split and recent-versus-earlier sentiment.

4.8avg rating
5
89.8%
4
3.7%
3
1.3%
2
1.7%
1
3.5%

Based on 600 analyzed reviews. Sentiment is holding steady: 93.9% of reviews in the last three months were positive, compared with 97.1% in the three months before that.

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