Based on public reviews and response behavior.
199 reviews over 122 days (about 50 per month). Busiest month: 26% of reviews. Languages: en 96%, fr 4%.
Home & Living average: score 66.8, rating 4.46 stars, reply rate 46.3%, over 4,701 ranked companies · benchmark 12 Oct 2026
Score
75.6
Industry average 66.8
8.8 above average
Rating
4.63
Industry average 4.46
0.17 above average
Reply rate
—
Industry average 46.3%
not measured
Among ranked Home & Living companies
Only companies with enough recent, scoreable reviews are ranked.
87% of reviews positive, 13% negative
Covering October 2026 — 7 reviews, not the company's full review history.
Takeaway: Positive sentiment accounts for 86% of reviews in this period, with 14% negative and 0% neutral.
Based on 5 months of reviews, too short to read a trend
Share of theme mentions
Themes extracted from 199 analysed reviews.
Prioritized by observed gaps vs competitors
Rule-based cards compare this company against the 4,701 ranked companies in Home & Living (benchmark 12 Oct 2026).
A card that is absent means no signal qualified, not that nothing is wrong.
The company replies to 98% of reviews against an industry average of 47%. Public replies are read by prospects as well as reviewers; keep the cadence, and answer negative reviews first.
"Customer Support" is the strongest recurring theme in the reviews: 125 mentions with a sentiment score of 89.70/100. It is the claim customers already make for the company; use their wording in acquisition and onboarding.
