East Coast Medical Supply

Healthcare & Medical • Clearwatereastcoastmedicalsupply.com

Review data last updated August 11, 2026.

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Based on public reviews and response behavior.

Overall Score

45/100

4.41 ★ average rating · 600 reviews

Competitive Performance Rank

Among fully-analyzed Healthcare & Medical companies

#538of 615

Top 87% · Bottom Tier

#1 (best)#615 (worst)

#536Peer

#537Peer

#538This company

#539Peer

#540Peer

Overall Customer Sentiment

Below Average

65% of reviews positive, 33% negative

65%

positive

Positive65%
Neutral2%
Negative33%

Sentiment Balance

Covering January 2022 — 7 reviews, not the company's full review history.

Positive sentiment

Neutral sentiment

Negative sentiment

—

positive

Positive—
Neutral—
Negative—

Takeaway: Positive sentiment accounts for 57% of reviews in this period, with 43% negative and 0% neutral.

Sentiment Trend Over Time

Reviews (Count)

Showing 584 reviews across the months with enough data to chart reliably (min 3/month), most recent: January 2022.

Sentiment has been declining over the period shown.

Theme Distribution

Share of theme mentions

Delivery Shipping

24.1%

Response Speed

18.8%

Product Quality

14.1%

Loyalty

11.1%

Customer Support

9.2%

Most feedback concerns Delivery Shipping.

The most common complaint theme is Problem Resolution, making up 4.0% of all theme mentions.

Churn Signal Score

Rule-based: negative-review share, churn-intent phrases, and sentiment movement over time.

HIGH64/100

64/100

signal score

•Built from a negative-review share of 42.7% across this company's analyzed reviews.
•3 reviews contain phrases that signal intent to leave, such as cancelling or switching provider.
•Recent reviews are more negative than earlier ones, which pushes the signal up.

Reviewer Breakdown

Star split and recent-versus-earlier sentiment.

4.4avg rating

5★

77.5%

4★

6.3%

3★

4.7%

2★

2.8%

1★

8.7%

Based on 600 analyzed reviews. Sentiment is slipping: 90.9% of reviews in the last three months were positive, compared with 100.0% in the three months before that.

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