Customereye

E-Rigging

Construction & Industrial • United Statese-rigging.com

Review data last updated .

Based on public reviews and response behavior.

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Overall Score

63/100
+8.6 vs. last month4.66 ★ average rating · 600 reviews

Competitive Performance Rank

Among fully-analyzed Construction & Industrial companies

#99of 404
Top 25% · Top Tier
#1 (best)#404 (worst)
#97Peer
#98Peer
#99This company
#100Peer
#101Peer

Overall Customer Sentiment

Category Leader

72% of reviews positive, 27% negative

72%
positive
  • Positive72%
  • Neutral1%
  • Negative27%

Sentiment Balance

Covering August 2024 — 109 reviews, not the company's full review history.

positive
  • Positive
  • Neutral
  • Negative

Takeaway: Positive sentiment accounts for 77% of reviews in this period, with 21% negative and 2% neutral.

Sentiment Trend Over Time

Reviews (Count)

Showing 599 reviews across the months with enough data to chart reliably (min 3/month), most recent: August 2024.

Sentiment has been holding steady over the period shown.

Theme Distribution

Share of theme mentions

Delivery Shipping
23.4%
Product Quality
16.2%
Response Speed
15.7%
Customer Support
10.6%
Onboarding
9.7%

Most feedback concerns Delivery Shipping.

Churn Signal Score

Rule-based: negative-review share, churn-intent phrases, and sentiment movement over time.

MEDIUM40/100
40/100
signal score
  • Built from a negative-review share of 38.0% across this company's analyzed reviews.
  • 1 review contain phrases that signal intent to leave, such as cancelling or switching provider.
  • The share of negative reviews has held steady over time, so the trend doesn't move the score.

Reviewer Breakdown

Star split and recent-versus-earlier sentiment.

4.7avg rating
5
86.2%
4
4.5%
3
2.5%
2
3.0%
1
3.8%

Based on 600 analyzed reviews. Sentiment is holding steady: 92.8% of reviews in the last three months were positive, compared with 93.8% in the three months before that.

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