Customereye

soulbrew

Food & Beveragedrinksoulbrew.com

Review data last updated .

Based on public reviews and response behavior.

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133 reviews over 317 days (about 13 per month). Busiest month: 24% of reviews. Languages: en 100%.

Overall Score

70/100
−11.4 vs. last month4.75 ★ average rating · 133 reviews
70/100 from 133 reviews over 11 months, moderate confidence.

Food & Beverage average: score 61.8, rating 4.27 stars, reply rate 33.9%, over 2,298 ranked companies · benchmark 9 Oct 2026

Score

69.9

Industry average 61.8

8.1 above average

Rating

4.75

Industry average 4.27

0.48 above average

Reply rate

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Industry average 33.9%

not measured

Competitive Performance Rank

Among ranked Food & Beverage companies

#769of 2298 ranked in Food & Beverage
Top 33% · Upper Halfdown 87 from last month
#1 (best)#2298 (worst)
#767Peer
#768Peer
#769This company
#770Peer
#771Peer

Only companies with enough recent, scoreable reviews are ranked.

Overall Customer Sentiment

Above Average

82% of reviews positive, 17% negative

82%
positive
  • Positive82%
  • Neutral1%
  • Negative17%

Sentiment Balance

Covering September 2026 — 24 reviews, not the company's full review history.

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positive
  • Positive—
  • Neutral—
  • Negative—

Takeaway: Positive sentiment accounts for 79% of reviews in this period, with 21% negative and 0% neutral.

Sentiment Trend Over Time

Reviews (Count)
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Theme Distribution

Share of theme mentions

Delivery Shipping
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Response Speed
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Product Quality
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Problem Resolution
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How this analysis was produced

The figures on this page are calculated from a balanced sample of this company's reviews, spread across the period they were written rather than taken only from the most recent. The analysis identifies patterns across many reviews at once and is not intended as a judgement on any individual one. For a complete analysis covering all available feedback, using AI rather than automated rules, .

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