Based on public reviews and response behavior.
Among fully-analyzed Food & Beverage companies
68% of reviews positive, 26% negative
Covering February 2021 — 19 reviews, not the company's full review history.
Takeaway: Positive sentiment accounts for 68% of reviews in this period, with 26% negative and 5% neutral.
Showing 19 reviews across the months with enough data to chart reliably (min 3/month), most recent: February 2021.
Sentiment has been holding steady over the period shown.
Share of theme mentions
Most feedback concerns Delivery Shipping.
Rule-based: negative-review share, churn-intent phrases, and sentiment movement over time.
Star split and recent-versus-earlier sentiment.
Based on 19 analyzed reviews.