Customereye

Doxzoo

Printing & Signage • United Kingdomdoxzoo.com

Review data last updated .

Based on public reviews and response behavior.

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Overall Score

55/100
+0.7 vs. last month4.74 ★ average rating · 600 reviews

Competitive Performance Rank

Among fully-analyzed Printing & Signage companies

#148of 232
Top 64% · Mid Pack
#1 (best)#232 (worst)
#146Peer
#147Peer
#148This company
#149Peer
#150Peer

Overall Customer Sentiment

Mid Pack

87% of reviews positive, 12% negative

87%
positive
  • Positive87%
  • Neutral1%
  • Negative12%

Sentiment Balance

Covering November 2024 — 31 reviews, not the company's full review history.

positive
  • Positive
  • Neutral
  • Negative

Takeaway: Positive sentiment accounts for 90% of reviews in this period, with 7% negative and 3% neutral.

Sentiment Trend Over Time

Reviews (Count)

Showing 600 reviews across the months with enough data to chart reliably (min 3/month), most recent: November 2024.

Sentiment has been holding steady over the period shown.

Theme Distribution

Share of theme mentions

Product Quality
24.0%
Delivery Shipping
16.6%
Response Speed
11.5%
Loyalty
11.0%
Customer Support
10.4%

Most feedback concerns Product Quality.

The most common complaint theme is Communication, making up 1.4% of all theme mentions.

Churn Signal Score

Rule-based: negative-review share, churn-intent phrases, and sentiment movement over time.

MEDIUM23/100
23/100
signal score
  • Built from a negative-review share of 23.0% across this company's analyzed reviews.
  • The share of negative reviews has held steady over time, so the trend doesn't move the score.

Reviewer Breakdown

Star split and recent-versus-earlier sentiment.

4.7avg rating
5
90.0%
4
3.2%
3
1.5%
2
1.5%
1
3.8%

Based on 600 analyzed reviews. Sentiment is holding steady: 93.0% of reviews in the last three months were positive, compared with 95.8% in the three months before that.

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