Customereye

Douglas Hall Kennels

Pet Products & Supplies • United Kingdomdouglashallkennels.co.uk

Review data last updated .

Based on public reviews and response behavior.

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100 reviews over 677 days (about 4.5 per month). Busiest month: 18% of reviews. Languages: en 100%.

Overall Score

70/100
4.22 ★ average rating · 100 reviews
70/100 from 100 reviews over 15 months, moderate confidence.

Pet Products & Supplies average: score 65.1, rating 4.37 stars, reply rate 37.3%, over 1,072 ranked companies · benchmark 23 Oct 2026

Score

70.4

Industry average 65.1

5.3 above average

Rating

4.22

Industry average 4.37

0.15 below average

Reply rate

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Industry average 37.3%

not measured

Competitive Performance Rank

Among ranked Pet Products & Supplies companies

#409of 1072 ranked in Pet Products & Supplies
Top 38% · Upper Half
#1 (best)#1072 (worst)
#407Peer
#408Peer
#409This company
#410Peer
#411Peer

Only companies with enough recent, scoreable reviews are ranked.

Overall Customer Sentiment

Above Average

87% of reviews positive, 13% negative

87%
positive
  • Positive87%
  • Neutral0%
  • Negative13%

Sentiment Balance

Covering July 2026 — 8 reviews, not the company's full review history.

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positive
  • Positive—
  • Neutral—
  • Negative—

Takeaway: Positive sentiment accounts for 88% of reviews in this period, with 13% negative and 0% neutral.

Sentiment Trend Over Time

Reviews (Count)
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Theme Distribution

Share of theme mentions

Customer Support
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Loyalty
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Product Quality
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How this analysis was produced

The figures on this page come from the most recent reviews this company received, up to a per-company limit, so the period they cover depends on how quickly this company receives reviews: a busy company's sample may span only a few weeks, a quieter company's may span years. The window actually covered is stated above with the score. The analysis identifies patterns across many reviews at once and is not intended as a judgement on any individual one. For a complete analysis covering all available feedback, using AI rather than automated rules, .

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