Customereye

Dollamur

Sports & Fitness • United Statesdollamur.com

Review data last updated .

Based on public reviews and response behavior.

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Overall Score

51/100
−11.1 vs. last month4.45 ★ average rating · 600 reviews

Competitive Performance Rank

Among fully-analyzed Sports & Fitness companies

#118of 174
Top 68% · Mid Pack
#1 (best)#174 (worst)
#116Peer
#117Peer
#118This company
#119Peer
#120Peer

Overall Customer Sentiment

Mid Pack

79% of reviews positive, 21% negative

79%
positive
  • Positive79%
  • Neutral1%
  • Negative21%

Sentiment Balance

Covering September 2024 — 9 reviews, not the company's full review history.

positive
  • Positive
  • Neutral
  • Negative

Takeaway: Positive sentiment accounts for 89% of reviews in this period, with 11% negative and 0% neutral.

Sentiment Trend Over Time

Reviews (Count)

Showing 584 reviews across the months with enough data to chart reliably (min 3/month), most recent: September 2024.

Sentiment has been holding steady over the period shown.

Theme Distribution

Share of theme mentions

Product Quality
22.7%
Delivery Shipping
18.0%
Customer Support
16.9%
Response Speed
11.0%
Loyalty
8.9%

Most feedback concerns Product Quality.

The most common complaint theme is Communication, making up 4.0% of all theme mentions.

Churn Signal Score

Rule-based: negative-review share, churn-intent phrases, and sentiment movement over time.

MEDIUM43/100
43/100
signal score
  • Built from a negative-review share of 26.3% across this company's analyzed reviews.
  • 1 review contain phrases that signal intent to leave, such as cancelling or switching provider.
  • Recent reviews are more negative than earlier ones, which pushes the signal up.

Reviewer Breakdown

Star split and recent-versus-earlier sentiment.

4.5avg rating
5
75.7%
4
8.5%
3
6.0%
2
4.8%
1
5.0%

Based on 600 analyzed reviews. Sentiment is slipping: 93.3% of reviews in the last three months were positive, compared with 100.0% in the three months before that.

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