Based on public reviews and response behavior.
40 days of reviews, with a steady monthly review flow. Busiest month: 80% of reviews — one month dominates this sample. Languages: en 100%.
Pet Products & Supplies average: score 65.0, rating 4.38 stars, reply rate 37.1%, over 830 ranked companies · benchmark 5 Nov 2026
Score
46.5
Industry average 65.0
18.5 below average
Rating
3.77
Industry average 4.38
0.61 below average
Reply rate
—
Industry average 37.1%
not measured
Among ranked Pet Products & Supplies companies
Only companies with enough recent, scoreable reviews are ranked.
68% of reviews positive, 31% negative
Covering October 2026, not the company's full review history.
Takeaway: Positive sentiment accounts for 25% of reviews in this period, with 75% negative and 0% neutral.
Based on 2 months of reviews, too short to read a trend
Half or more of these reviews arrived in a single month
Share of theme mentions
Themes from this company's most recent reviews.
Prioritized by observed gaps vs competitors
Rule-based cards compare this company against the 830 ranked companies in Pet Products & Supplies (benchmark 5 Nov 2026).
A card that is absent means no signal qualified, not that nothing is wrong.
An overall score of 46.5 sits in the bottom quarter of about 850 ranked Pet Products & Supplies companies (25th percentile: 56, median: 66). The weakest topic and the reply rate are the two levers that move this score fastest.
The company replies to 0% of reviews against an industry average of 37%. Unanswered negative reviews are the most visible gap on the profile; a short public reply within days closes it.
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