Customereye

DM Hall Surveyors

Real Estate & Property • United Kingdomdmhall.co.uk

Review data last updated .

Based on public reviews and response behavior.

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600 reviews over 196 days (about 93 per month). Busiest month: 22% of reviews.

Overall Score

50/100
+5.5 vs. last month4.85 ★ average rating · 600 reviews
50/100 from 600 reviews over 8 months, high confidence.

Real Estate & Property average: score 66.8, rating 4.21 stars, reply rate 55.5%, over 637 ranked companies · benchmark 6 Oct 2026

Score

49.9

Industry average 66.8

16.9 below average

Rating

4.85

Industry average 4.21

0.64 above average

Reply rate

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Industry average 55.5%

not measured

Competitive Performance Rank

Among ranked Real Estate & Property companies

#545of 637 ranked in Real Estate & Property
Top 86% · Bottom Tier
#1 (best)#637 (worst)
#543Peer
#544Peer
#545This company
#546Peer
#547Peer

Only companies with enough recent, scoreable reviews are ranked.

Overall Customer Sentiment

Below Average

77% of reviews positive, 22% negative

77%
positive
  • Positive77%
  • Neutral2%
  • Negative22%

Sentiment Balance

Covering November 2024 — 6 reviews, not the company's full review history.

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positive
  • Positive—
  • Neutral—
  • Negative—

Takeaway: Positive sentiment accounts for 83% of reviews in this period, with 17% negative and 0% neutral.

Sentiment Trend Over Time

Reviews (Count)
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Theme Distribution

Share of theme mentions

Customer Support
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Response Speed
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Product Quality
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Problem Resolution
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Value For Money
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How this analysis was produced

The figures on this page are calculated from a balanced sample of this company's reviews, spread across the period they were written rather than taken only from the most recent. The analysis identifies patterns across many reviews at once and is not intended as a judgement on any individual one. For a complete analysis covering all available feedback, using AI rather than automated rules, .

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