Customereye

DIRECTV

Hobbies & Arts • United Statesdirectv.com

Review data last updated .

Based on public reviews and response behavior.

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600 reviews over 160 days (about 114 per month). Busiest month: 32% of reviews. Languages: en 85%, unknown 13%, es 2%.

Overall Score

42/100
Short observation window (160 days)
+10.6 vs. last month2.18 ★ average rating · 600 reviews
42/100 from 600 reviews over 6 months, moderate confidence. trend not shown: window under six months.

Hobbies & Arts average: score 66.0, rating 4.47 stars, reply rate 31.9%, over 2,552 ranked companies · benchmark 23 Oct 2026

Score

41.6

Industry average 66.0

24.4 below average

Rating

2.18

Industry average 4.47

2.29 below average

Reply rate

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Industry average 31.9%

not measured

Competitive Performance Rank

Among ranked Hobbies & Arts companies

#2445of 2552 ranked in Hobbies & Arts
Top 96% · Bottom Tierup 162 from last month
#1 (best)#2552 (worst)
#2443Peer
#2444Peer
#2445This company
#2446Peer
#2447Peer

Only companies with enough recent, scoreable reviews are ranked.

Overall Customer Sentiment

Below Average

29% of reviews positive, 70% negative

29%
positive
  • Positive29%
  • Neutral1%
  • Negative70%

Sentiment Balance

Covering August 2026 — 25 reviews, not the company's full review history.

—
positive
  • Positive—
  • Neutral—
  • Negative—

Takeaway: Positive sentiment accounts for 40% of reviews in this period, with 60% negative and 0% neutral.

Sentiment Trend Over Time

Reviews (Count)
Hidden

Based on 6 months of reviews, too short to read a trend

Theme Distribution

Share of theme mentions

Customer Support
Hidden
Loyalty
Hidden
Pricing
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How this analysis was produced

The figures on this page come from the most recent reviews this company received, up to a per-company limit, so the period they cover depends on how quickly this company receives reviews: a busy company's sample may span only a few weeks, a quieter company's may span years. The window actually covered is stated above with the score. The analysis identifies patterns across many reviews at once and is not intended as a judgement on any individual one. For a complete analysis covering all available feedback, using AI rather than automated rules, .

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