Customereye

Diamonds & Co

General Retail & Marketplacesdiamondsandco.com

Review data last updated .

Based on public reviews and response behavior.

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92 reviews over 333 days (about 8.4 per month). Busiest month: 15% of reviews. Languages: en 100%.

Overall Score

80/100
−27.5 vs. last month4.92 ★ average rating · 92 reviews
80/100 from 92 reviews over 10 months, limited confidence.

General Retail & Marketplaces average: score 63.5, rating 4.21 stars, reply rate 35.0%, over 3,192 ranked companies · benchmark 22 Oct 2026

Score

79.7

Industry average 63.5

16.2 above average

Rating

4.92

Industry average 4.21

0.71 above average

Reply rate

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Industry average 35.0%

not measured

Competitive Performance Rank

Among ranked General Retail & Marketplaces companies

#459of 3192 ranked in General Retail & Marketplaces
Top 14% · Top Tierdown 123 from last month
#1 (best)#3192 (worst)
#457Peer
#458Peer
#459This company
#460Peer
#461Peer

Only companies with enough recent, scoreable reviews are ranked.

Overall Customer Sentiment

Category Leader

94% of reviews positive, 7% negative

94%
positive
  • Positive94%
  • Neutral0%
  • Negative7%

Sentiment Balance

Covering September 2026 — 5 reviews, not the company's full review history.

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positive
  • Positive—
  • Neutral—
  • Negative—

Takeaway: Positive sentiment accounts for 60% of reviews in this period, with 40% negative and 0% neutral.

Sentiment Trend Over Time

Reviews (Count)
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Theme Distribution

Share of theme mentions

Delivery Shipping
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Product Quality
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Customer Support
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How this analysis was produced

The figures on this page come from the most recent reviews this company received, up to a per-company limit, so the period they cover depends on how quickly this company receives reviews: a busy company's sample may span only a few weeks, a quieter company's may span years. The window actually covered is stated above with the score. The analysis identifies patterns across many reviews at once and is not intended as a judgement on any individual one. For a complete analysis covering all available feedback, using AI rather than automated rules, .

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