Customereye

Gold Lunar

General Retail & Marketplacesgoldlunar.co.uk

Review data last updated .

Based on public reviews and response behavior.

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79 reviews over 1,274 days (about 1.9 per month). Busiest month: 8% of reviews. Languages: en 100%.

Overall Score

80/100
4.89 ★ average rating · 79 reviews
80/100 from 79 reviews over 14 months, limited confidence.

General Retail & Marketplaces average: score 63.5, rating 4.21 stars, reply rate 35.0%, over 3,192 ranked companies · benchmark 22 Oct 2026

Score

79.6

Industry average 63.5

16.1 above average

Rating

4.89

Industry average 4.21

0.68 above average

Reply rate

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Industry average 35.0%

not measured

Competitive Performance Rank

Among ranked General Retail & Marketplaces companies

#465of 3192 ranked in General Retail & Marketplaces
Top 15% · Top Tier
#1 (best)#3192 (worst)
#463Peer
#464Peer
#465This company
#466Peer
#467Peer

Only companies with enough recent, scoreable reviews are ranked.

Overall Customer Sentiment

Category Leader

99% of reviews positive, 1% negative

99%
positive
  • Positive99%
  • Neutral0%
  • Negative1%

Sentiment Balance

Covering December 2024 — 5 reviews, not the company's full review history.

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positive
  • Positive—
  • Neutral—
  • Negative—

Takeaway: Positive sentiment accounts for 100% of reviews in this period, with 0% negative and 0% neutral.

Sentiment Trend Over Time

Reviews (Count)
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Theme Distribution

Share of theme mentions

Delivery Shipping
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Product Quality
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Response Speed
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How this analysis was produced

The figures on this page come from the most recent reviews this company received, up to a per-company limit, so the period they cover depends on how quickly this company receives reviews: a busy company's sample may span only a few weeks, a quieter company's may span years. The window actually covered is stated above with the score. The analysis identifies patterns across many reviews at once and is not intended as a judgement on any individual one. For a complete analysis covering all available feedback, using AI rather than automated rules, .

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