Based on public reviews and response behavior.
100 reviews over 2,964 days (about 1 per month). Busiest month: 14% of reviews. Languages: en 97%, fr 2%, es 1%.
Shipping & Delivery average: score 53.6, rating 3.58 stars, reply rate 33.3%, over 602 ranked companies · benchmark 23 Oct 2026
Score
87.4
Industry average 53.6
33.8 above average
Rating
4.66
Industry average 3.58
1.08 above average
Reply rate
—
Industry average 33.3%
not measured
Among ranked Shipping & Delivery companies
Only companies with enough recent, scoreable reviews are ranked.
81% of reviews positive, 18% negative
Covering April 2024 — 3 reviews, not the company's full review history.
Takeaway: Positive sentiment accounts for 100% of reviews in this period, with 0% negative and 0% neutral.
Share of theme mentions
Themes extracted from 100 analysed reviews.
No weakness themes identified yet
Prioritized by observed gaps vs competitors
Rule-based cards compare this company against the 602 ranked companies in Shipping & Delivery (benchmark 23 Oct 2026).
A card that is absent means no signal qualified, not that nothing is wrong.
An overall score of 87.4 places the company in the top quarter of about 600 ranked Shipping & Delivery companies (75th percentile: 71). Keep the drivers behind it visible in customer communication and watch the weakest topic so the position holds.
The company replies to 96% of reviews against an industry average of 33%. Public replies are read by prospects as well as reviewers; keep the cadence, and answer negative reviews first.
Included in the full report
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