Based on public reviews and response behavior.
114 days of reviews, with a steady monthly review flow. Busiest month: 32% of reviews. Languages: en 99%, da 1%, es 1%.
Shipping & Delivery average: score 54.7, rating 3.63 stars, reply rate 37.2%, over 502 ranked companies · benchmark 4 Nov 2026
Score
88.1
Industry average 54.7
33.4 above average
Rating
4.57
Industry average 3.63
0.94 above average
Reply rate
—
Industry average 37.2%
not measured
Among ranked Shipping & Delivery companies
Only companies with enough recent, scoreable reviews are ranked.
84% of reviews positive, 16% negative
Covering September 2026, not the company's full review history.
Takeaway: Positive sentiment accounts for 79% of reviews in this period, with 21% negative and 0% neutral.
Based on 5 months of reviews, too short to read a trend
Share of theme mentions
Themes from this company's most recent reviews.
Prioritized by observed gaps vs competitors
Rule-based cards compare this company against the 502 ranked companies in Shipping & Delivery (benchmark 4 Nov 2026).
A card that is absent means no signal qualified, not that nothing is wrong.
Customer sentiment around problem resolution scores -0.128 — below neutral. This is the weakest performing topic area and the highest-impact area for improvement.
An overall score of 88.1 places the company in the top quarter of about 500 ranked Shipping & Delivery companies (75th percentile: 71). Keep the drivers behind it visible in customer communication and watch the weakest topic so the position holds.
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