Based on public reviews and response behavior.
200 reviews over 72 days (about 85 per month). Busiest month: 57% of reviews — one month dominates this sample. Languages: en 100%.
Finance & Insurance average: score 64.0, rating 4.23 stars, reply rate 47.0%, over 2,796 ranked companies · benchmark 30 Oct 2026
Score
62.4
Industry average 64.0
1.6 below average
Rating
3.79
Industry average 4.23
0.44 below average
Reply rate
—
Industry average 47.0%
not measured
Among ranked Finance & Insurance companies
Only companies with enough recent, scoreable reviews are ranked.
62% of reviews positive, 37% negative
Covering September 2026 — 11 reviews, not the company's full review history.
Takeaway: Positive sentiment accounts for 55% of reviews in this period, with 46% negative and 0% neutral.
Based on 3 months of reviews, too short to read a trend
Half or more of these reviews arrived in a single month
Share of theme mentions
Themes from the 200 most recent reviews.
Prioritized by observed gaps vs competitors
Rule-based cards compare this company against the 2,796 ranked companies in Finance & Insurance (benchmark 30 Oct 2026).
A card that is absent means no signal qualified, not that nothing is wrong.
The company replies to 96% of reviews against an industry average of 47%. Public replies are read by prospects as well as reviewers; keep the cadence, and answer negative reviews first.
"Pricing" is the strongest recurring theme in the reviews: 62 mentions with a sentiment score of 70.75/100. It is the claim customers already make for the company; use their wording in acquisition and onboarding.
Included in the full report
Unlock the full report — $4.99
