Based on public reviews and response behavior.
100 reviews over 16 days (about 190 per month). Busiest month: 99% of reviews — one month dominates this sample. Languages: en 86%, unknown 10%, fr 2%.
Auto Parts & Accessories average: score 62.0, rating 4.32 stars, reply rate 33.6%, over 1,036 ranked companies · benchmark 30 Oct 2026
Score
61.7
Industry average 62.0
0.3 below average
Rating
4.08
Industry average 4.32
0.24 below average
Reply rate
—
Industry average 33.6%
not measured
Among ranked Auto Parts & Accessories companies
Only companies with enough recent, scoreable reviews are ranked.
65% of reviews positive, 34% negative
Covering August 2026 — 100 reviews, not the company's full review history.
Takeaway: Positive sentiment accounts for 65% of reviews in this period, with 34% negative and 1% neutral.
Based on 1 months of reviews, too short to read a trend
Half or more of these reviews arrived in a single month
Share of theme mentions
Themes from the 100 most recent reviews.
Prioritized by observed gaps vs competitors
Rule-based cards compare this company against the 1,036 ranked companies in Auto Parts & Accessories (benchmark 30 Oct 2026).
A card that is absent means no signal qualified, not that nothing is wrong.
Customer sentiment around communication scores -0.106 — below neutral. This is the weakest performing topic area and the highest-impact area for improvement.
The company replies to 89% of reviews against an industry average of 34%. Public replies are read by prospects as well as reviewers; keep the cadence, and answer negative reviews first.
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