Customereye

Desert Financial Credit Union

Finance & Insurancedesertfinancial.com

Review data last updated .

Based on public reviews and response behavior.

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602 reviews over 3,139 days (about 5.8 per month). Busiest month: 5% of reviews. Languages: en 98%, unknown 2%, pt 0%.

Overall Score

47/100
+60.0 vs. last month3.90 ★ average rating · 602 reviews
47/100 from 602 reviews over 65 months, high confidence.

Finance & Insurance average: score 64.0, rating 4.23 stars, reply rate 47.0%, over 2,796 ranked companies · benchmark 30 Oct 2026

Score

46.8

Industry average 64.0

17.2 below average

Rating

3.90

Industry average 4.23

0.33 below average

Reply rate

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Industry average 47.0%

not measured

Competitive Performance Rank

Among ranked Finance & Insurance companies

#2468of 2796 ranked in Finance & Insurance
Top 88% · Bottom Tierup 1147 from last month
#1 (best)#2796 (worst)
#2466Peer
#2467Peer
#2468This company
#2469Peer
#2470Peer

Only companies with enough recent, scoreable reviews are ranked.

Overall Customer Sentiment

Below Average

62% of reviews positive, 36% negative

62%
positive
  • Positive62%
  • Neutral3%
  • Negative36%

Sentiment Balance

Covering July 2026 — 3 reviews, not the company's full review history.

—
positive
  • Positive—
  • Neutral—
  • Negative—

Takeaway: Positive sentiment accounts for 100% of reviews in this period, with 0% negative and 0% neutral.

Sentiment Trend Over Time

Reviews (Count)
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Theme Distribution

Share of theme mentions

Customer Support
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Loyalty
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Product Quality
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Communication
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Problem Resolution
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How this analysis was produced

The figures on this page come from the most recent reviews this company received, up to a per-company limit, so the period they cover depends on how quickly this company receives reviews: a busy company's sample may span only a few weeks, a quieter company's may span years. The window actually covered is stated above with the score. The analysis identifies patterns across many reviews at once and is not intended as a judgement on any individual one. For a complete analysis covering all available feedback, using AI rather than automated rules, .

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