Dermatonics

Beauty & Wellness • United Kingdomdermatonics.co.uk

Review data last updated August 10, 2026.

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Based on public reviews and response behavior.

Overall Score

71/100

−20.8 vs. last month4.94 ★ average rating · 554 reviews

Competitive Performance Rank

Among fully-analyzed Beauty & Wellness companies

#45of 351

Top 13% · Top Tier

#1 (best)#351 (worst)

#43Peer

#44Peer

#45This company

#46Peer

#47Peer

Overall Customer Sentiment

Category Leader

88% of reviews positive, 11% negative

88%

positive

Positive88%
Neutral1%
Negative11%

Sentiment Balance

Covering December 2024 — 3 reviews, not the company's full review history.

Positive sentiment

Neutral sentiment

Negative sentiment

—

positive

Positive—
Neutral—
Negative—

Takeaway: Positive sentiment accounts for 67% of reviews in this period, with 33% negative and 0% neutral.

Sentiment Trend Over Time

Reviews (Count)

Showing 547 reviews across the months with enough data to chart reliably (min 3/month), most recent: December 2024.

Sentiment has been holding steady over the period shown.

Theme Distribution

Share of theme mentions

Delivery Shipping

20.3%

Product Quality

18.0%

Customer Support

15.7%

Response Speed

15.4%

Loyalty

11.7%

Most feedback concerns Delivery Shipping.

Churn Signal Score

Rule-based: negative-review share, churn-intent phrases, and sentiment movement over time.

MEDIUM23/100

23/100

signal score

•Built from a negative-review share of 23.0% across this company's analyzed reviews.
•The share of negative reviews has held steady over time, so the trend doesn't move the score.

Reviewer Breakdown

Star split and recent-versus-earlier sentiment.

4.9avg rating

5★

95.5%

4★

3.2%

3★

0.9%

2★

0.2%

1★

0.2%

Based on 554 analyzed reviews. Sentiment is holding steady: 100.0% of reviews in the last three months were positive, compared with 98.9% in the three months before that.

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